If you use our websites, platforms, applications as well as other products and services, your personal data may be processed.
This Privacy Statement explains which personal data are processed by us, the type of processing that is conducted, and the purpose of the processing. Furthermore, reference is made to the rights of the data subject.
Our company has implemented numerous technical and organizational measures to ensure that protection of the personal data processed via our websites is as complete as possible. Nevertheless, absolute security cannot be guaranteed as there may be security gaps in the transmission of data and, in particular, in the online transmission of data.
The specific entity of Hamilton Medical that you have established a relationship with, for example, through website visits, service usage, event participation, or job applications, is responsible for managing processing of your personal data.
Responsible for this website is:
Hamilton Medical AG
Via Crusch 8
7402 Bonaduz
Switzerland
Phone: +41 58 610 10 20
Website: www.hamilton-medical.com
Your personal data may be processed in particular for the following legal grounds and purposes, which may vary according to the applicable data protection laws in different jurisdictions:
The relevant categories of personal data result from the relevant circumstances if they are not explicitly mentioned.
Our websites collect various general data and information whenever they are accessed by a data subject or automated system. Those general data and information are stored in the log files of the server. The following data may be collected:
The collection and use of the general data and information do not allow any conclusions to be drawn about the data subject. Instead, they serve the following purposes:
Our website provides users with the possibility of registering with their personal data to use our services and products such as:
The data are entered using a data entry form on the website, which indicates the personal data that are transmitted to us. Other data might be provided by you or collected by us through the use of our services with your Hamilton Medical or MyHamilton account. When using our e-learning service, the user’s learning status and test results are also stored so that the user can be shown his/her learning progress.
Your personal data processed will first and foremost be processed in order to register and maintain a Hamilton Medical or MyHamilton account and to provide you with our services and products. The processing of personal data is therefore necessary in order to enable the services of the Hamilton Medical or MyHamilton account (performance of a contract); without the above, access to the account and its functionalities will not be granted.
The data may be used for occasional provision of information about our services and products, for optimizing and improving our services, for statistical purposes, as well as marketing, including personalized marketing messages via electronic message, post or phone (legitimate interest). In this case, you may have the right to object to this processing. For more information on how to exercise your right, please see the section on “Data subject rights of residents of the EEA, UK, Switzerland.”
Furthermore, we process certain data, such as the date and time of registration, in order to prevent abuse of our services and products, for security reasons, and, if required, disclosure of the data for the investigation of any criminal offenses, as set out in the section "Data recipients".
Your data are not disclosed to third parties as a rule, unless there is a statutory obligation to disclose the data, disclosure of the data serves the purpose of law enforcement, you have asked us to or consented to such disclosure or it is in our interest to disclose the data for all the aforementioned purposes in this section to one of our contractually bound service providers.
You have the right to object to any processing for marketing purposes and receiving marketing communications. For further information regarding the exercise of your rights as data subject or matters not directly addressed within this section, please refer to the corresponding sections remaining in this Privacy Statement.
The personal data related to registration for the Hamilton Medical or MyHamilton account will be stored until you decide to delete your account or after a long time of inactivity with prior warning by Hamilton Medical, provided that there are no legal storage and documentation obligations that preclude deletion.
Our website offers users the possibility of subscribing to free newsletters. When registering for the newsletter(s), data such as the user’s surname, first name, email address, and country, are transmitted to us via the data entry form.
As a rule, our company’s newsletter(s) can only be received if (1) the data subject has a valid email address, and (2) the data subject registers for the newsletter.
For legal reasons, before the first newsletter is sent, a confirmation email is sent to the email address entered by the data subject as part of a double opt-in process. That confirmation email is intended to check whether the owner of the email address has authorized receipt of the newsletter.
When registering for the newsletter(s), the IP address, date, and time of the registration are also stored. The collection of that data is necessary in order to be able to trace (potential) abuse of the email address of a data subject in the future.
The personal data collected during registration for the newsletter(s) are used for:
Users of the newsletter service(s) may cancel their subscription at any time, by contacting us under privacy.med.global@hamilton-medical.com. Each newsletter also contains a link under which consent may be withdrawn. Please be aware that if you have signed up for different newsletters, the respective unsubscribe link in each email is only unsubscribing you from that particular newsletter, not all lists. In case of doubt, please contact us.
Our newsletters may contain tracking technology so that we can target the content of our newsletters more closely to the information requirements of recipients. Such tracking technology includes, for example, miniature graphics embedded in an e mail sent in HTML format that enable analysis of whether and when the relevant email was opened, and which links contained in the email were followed.
The personal data collected using tracking pixels are stored by us and statistically analyzed to optimize the newsletter service(s) as described above. The user may withdraw his/her consent to newsletter tracking at any time.
Our website offers users the possibility to download white papers and other materials. We provide these materials in exchange for your data, which we use in order to inform you about our services and products, events, surveys and other marketing communication. The processing is based on your consent, and you can withdraw your consent at any time with effect for the future at the end of every email or by sending an email to privacy.med.global@hamilton-medical.com. Please be aware that the section “Newsletter tracking” applies for all marketing emails you receive from us as well.
Our website contains contact forms enabling users of the website to quickly contact our company directly and to request information. If a user contacts us using such a form, the personal data entered are automatically stored by us. The data entry form indicates which personal data are sent to us. The data are collected to enable an employee of our company or of a processor to contact or send further information to the person whose data were entered using the data entry form.
Alternatively, it is possible to contact us using the email address provided. In this case, the user's personal data that are sent by email are stored for the purpose of contacting the user.
Your personal data processed will first and foremost be processed in order to communicate with you and to respond to your request ((pre)contractual or legitimate interest). The data may - to the extent permitted by applicable data protection laws - be used for the occasional provision of information about our services and products, for optimizing and improving our services, and for statistical purposes, as well as marketing, including personalized marketing messages via electronic message, post or phone (legitimate interest). Finally, we may also process your data where required by law, for example, for complaint handling according to the Medical Device Regulations.
You have the right to object to any processing for marketing purposes and to receiving marketing communications. For further information regarding the exercise of your rights as a data subject or for matters not directly addressed within this section, please refer to the corresponding sections remaining in this Privacy Statement.
We may use cookies and similar technologies (for simplicity reasons, hereinafter referred to collectively as cookies), when you use our websites, platforms, applications, or other products and services.
Our cookie banner and consent management system show you a list of the cookies we use, including their provider, purpose, description and other relevant information. In the default setting, only the essential cookies are enabled . Via the consent management system, you can determine whether you allow the setting of additional cookies or not. You can adjust your preferences at any time using the consent management system.
Below we categorize our processing using cookies. You can find more details in our consent management system (fingerprint icon on the bottom-left corner of the page).
Web analysis
We conduct web analysis for the appropriate design of our websites, and in order to identify and count returning visitors. These tools may track your behavior on our website (including its subpages) and we use the information for optimization of our marketing activities.
We supplement the collected data with other data provided by third-party providers. This enables us to capture the demographic characteristics of our visitors, for example, information about their age, sex and place of residence.
(Conversion-) tracking and (re-) marketing
We also use (cross-device) tracking technologies so that we can display targeted advertising outside of our website and determine how effective our advertising is.
When you visit or use our websites, platforms, applications, or other products and services, it is possible that the third-party providers listed in our consent management system use cookies (especially pixels of Facebook, Instagram, Linkedin, Twitter, Youtube, Oktopost).
The third-party providers may use the cookies and information collected to recognize your end device on other websites. We can instruct the respective third-party providers, especially on social media platforms such as Facebook, Instagram, Linkedin, Twitter, Oktopost, to display advertising that is based on the visit or use of our websites, platforms, applications or other products and services. If you register with the third-party provider using your own user data, the respective recognition characteristics of different browsers and end devices can be aligned with each other.
If the third-party provider generated a separate characteristic for the laptop, desktop, smartphone or tablet you use, these individual characteristics can be associated with each other as soon as you use a service of the third-party provider with your login information. This way, the third-party provider can effectively manage our advertising campaigns across different end devices.
In addition, if you consent to cookies and consent while submitting personal data through forms on our website (e.g., a demo request or newsletter subscription), we may use Google’s Enhanced Conversions feature. This enables more accurate tracking of advertising conversions across devices and sessions. For this purpose, certain first-party data (such as your email address or phone number) is hashed in your browser using SHA256 and securely transmitted to Google.
The Google Ads advertising optimization service is integrated into our website.
The operator of the Google Ads services is Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin D04 E5W5, Ireland.
Google Ads is used to advertise our website by displaying relevant advertising on the websites of third-party companies and in Google search engine results.
If a data subject accesses our website via a Google ad, Google stores a conversion cookie (see the section "Cookies, web analysis, (conversion-) tracking and (re-) marketing") on the computer of the data subject. The conversion cookie expires after thirty days and does not serve to identify the data subject. The conversion cookie indicates whether specific subpages on our website have been visited. The conversion cookie enables both us and Google to track whether a data subject who has accessed our website via an Ads ad has generated sales, i.e., has completed or canceled a purchase.
In addition, if a user consents and submits a form on our website (e.g., a demo request or newsletter subscription), and has consented to cookies, we use Google Ads Enhanced Conversions. This involves hashing the submitted first-party data (email or phone number) using SHA256 in the browser and transmitting it to Google to improve cross-device and session-based attribution accuracy.
The data and information collected using the conversion cookie are used by Google to generate traffic statistics for our website. Neither our company, nor other Google Ads advertising customers receive information from Google enabling identification of the data subject.
By storing the cookie, Google obtains knowledge of personal data, such as the IP address of the user, as such personal data are transmitted to Google in the USA. Those personal data are stored by Google in the USA or other third countries (e.g., Singapore, Chile, Taiwan). Google may share those personal data with third parties.
If you do not wish cookies to be stored, you can disable them by adjusting your browser settings accordingly. In addition, you can prevent data generated by the cookie referring to your use of the website (including your IP address) from being collected by Google and the processing of such data by Google by downloading and installing the following add-on: https://tools.google.com/dlpage/gaoptout?hl=en.
Opt-out cookies will prevent your data from being collected when you visit this website in future.
Furthermore, the data subject may disable personalized advertising by Google by opening this link https://adssettings.google.com from each internet browser used and adjusting the settings there accordingly.
For further information and the applicable Google privacy policy, please see https://policies.google.com/privacy?hl=en
We operate social media pages jointly with the respective social media provider and thereby process personal data for the interest of public relations and communication, based on legitimate interest, contract and/or consent. We may communicate with you through the social media platform, for example, by responding to comments or messages, and we may share your posted content and allow you to participate in contests and/or raffles. Furthermore, we analyze the statistics provided by the social media provider about your use of our social media pages.
On certain social media pages, we also accept job applications. The processing here is based on (pre-)contract. Please see the section “Privacy in job application processes” for more information.
Please check the settings and privacy policy of the respective provider you have signed up to as well.
We also use the respective social media platforms to deliver advertising. For this purpose, we use target-group definitions that are provided to us by the social media provider. We only use anonymous target-group definitions - that is, we define characteristics based on, for example, general demographic information, behavior, interests and connections. The operator of the social media platform uses these to play advertisements to its users accordingly. The legal basis for this is the consent that the operator of the social media platform has obtained from its users. If you wish to revoke this consent, please use the revocation options provided by the social media platform provider, as the social media platform operator is responsible for this processing. Occasionally, we or the provider of the social media platform also use publicly available data for target-group definition. The legal basis for this processing is then the legitimate interest to define a target group that is as suitable as possible.
Occasionally, we also use information about visits to or interaction with other sites (so-called remarketing) to define target groups. For this purpose, we also use cookies, see the section "Cookies, web analysis, (conversion-) tracking and (re-) marketing". In these cases, however, we obtain the consent of the user in advance through a consent banner on the other respective pages and provide information about the data processing at this point. You can revoke this consent at any time by calling up the consent banner of the relevant website again.
If you wish to object to any of the described processing, please see the section “Your rights concerning the processing of personal data”.
The social media platforms use what are known as “web tracking methods” on their websites. Please be aware of the possibility that the social media platforms may use your profile data, for example, in order to evaluate your habits, personal relationships, preferences and the like. We have no influence on the processing of your data by the social media platforms. Further information on the data processing conducted by the platform provider, including information concerning your rights as a user, can be found in the provider's data protection policy and the joint controller addendum. Please contact us if you have further questions or require assistance in finding the respective information.
Applications shall be submitted via our career platform:
Please see the relevant Privacy Policy on our career platform.
Your personal data may be disclosed to third parties in order to fulfil the purposes described in this statement.
Given Hamilton’s international organizational structure, specific departments and individuals may require your personal data on a need-to-know basis for adequate processing purposes. We comply with all applicable data protection requirements for all intragroup data access and transfers.
We may share your data to trusted third-party service providers contracted by us for the aforementioned purposes. These are, in particular, service providers that support us - amongst other things - with respect to order fulfillment, payment/billing, customer service, finance, auditing, fraud detection, IT services, communication, hosting, logistics, email delivery, marketing, sales, data analysis, event management, training, surveys, printing, archive, advisory, and consulting services.
Your data may be disclosed to further recipients, such as private and public entities and institutions, including law enforcement, data protection authorities, tax authorities, credit agencies, debt collectors, banks, courts, hotels or other companies, insofar as there is a relevant legal basis for such disclosure.
We may transfer your personal data to other Hamilton entities globally and to other recipients, mainly in the EEA, UK, Switzerland, US, LATAM (e.g., Mexico, Brazil), South Africa and Asia Pacific (e.g., India, China, Australia) only and insofar as this is necessary or required for the fulfilment of the purposes described in this Privacy Statement, there is a legal basis for the data transfer, and appropriate standard contractual clauses are implemented, if no adequacy decision exists. Please contact us as set out in the section on “Data subject rights of residents of the EEA, UK, Switzerland” if you have more questions regarding the applicable safeguards for such transfers.
Personal data are stored for a duration corresponding to the respective statutory retention period. Following expiry of that period, the relevant data are routinely erased, provided they are no longer required for fulfillment of contractual obligations or for taking steps prior to entering into a contract.
If not already mentioned explicitly, depending on applicable data protection laws, you may have the right to:
In the case of questions related to data protection, the enforcement of your rights concerning the processing of personal data, or complaints, please contact us at: dpo@hamilton.ch. Please be aware that to the extent your request concerns one of your rights, we will retain that request up to three years in enable us to demonstrate our compliance to the respective authorities (legitimate interest). The aforementioned rights apply also to this processing of your personal data.
Hamilton is committed to complying with applicable privacy laws in the United States of America, including the privacy laws of the various US states, including the California Consumer Privacy Act (CCPA).
The following categories of personal data have been collected in the preceding twelve (12) months by Hamilton:
Hamilton does not sell your personal data to third parties for money. However, due to the nature of our business, we may share some information such as cookies and other identifiers to our service providers to show you advertisements that are relevant to you.
You may have the following rights in relation to your personal data processed by Hamilton, if and to the extent, described in the applicable laws of your jurisdiction:
Depending on the data protection laws of the specific US state where you live, you may also have the right to opt-out of the "sale" or "sharing" of your personal data. You can enforce this right by adjusting settings via the "Privacy Settings" link on our website. You can also use the Global Privacy Control (GPC) feature in supported browsers to opt-out of data sharing. We honor GPC signals where legally required, but not "Do Not Track" signals unless they meet universal opt-out standards. To use GPC, you will need to enable it on each supported browser or extension, though this may prevent you from receiving tailored advertisements. If you would like to receive tailored advertisements while using GPC, you can do so by adjusting the Privacy Settings.
You can also contact us via email at dpo@hamilton.ch or by calling us at +18004266331 to exercise your rights, or if you have any questions on Hamilton’s handling of your personal data.
Hamilton will process your personal data according to the applicable data protection laws of India. We will always apply the relevant legal grounds (such as consent or legitimate use) for processing your personal data lawfully.
If you are a resident of India, you agree and consent to Hamilton’s processing of your personal information (including sensitive personal information such as passwords and financial information) and sharing it with third parties, for the specific purposes set out in this Privacy Statement.
Hamilton will transfer your personal data to a third party only with your consent unless such transfer is necessary the performance of a contract between Hamilton and you, and only if such third party adheres to the same level of data protection as Hamilton. You may have the following rights in relation to your personal data processed by Hamilton, if and to the extent, described in the applicable laws of India:
Please contact our Grievance Officer at dpo@hamilton.ch to exercise your rights or if you have any questions on Hamilton’s handling of your personal data.
Our products and services are not intended for minors (as defined under the applicable law). If you are a minor, you may use the website or Hamilton’s services only with the involvement of a parent or guardian. We do not knowingly collect personal data from minors without the consent of their parent or guardian.
Our data protection officer within the EEA*, Switzerland and the UK is:
FIRST PRIVACY B.V.
Naritaweg 127 137
1043 BS Amsterdam
Netherlands
*For medin Medical Innovation GmbH our data protection officer is:
rowidat GmbH
Lillweg 6
80939 Munich
Germany
In the case of questions related to the processing of your personal data, please contact Hamilton at dpo@hamilton.ch. However, if you wish to write to our data protection officer in confidentiality, please address you letter to FIRST PRIVACY BV or rowidat GmbH at the contact details specified above.
This privacy and cookie policy will be amended from time to time in order to comply with legal requirements or to implement changes to our services or products. We reserve the right to change these at any time. You will always find the current version here.
Last updated: 02.10.2025
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